Woolite
The Problem
Woolite currently has 1.1% market share in liquid laundry detergents, 1% spontaneous awareness and 3% HHP. Consumers are not reaching for Woolite as they are unaware of the brand’s role and capabilities.
The Opportunity
Household penetration has halved in the last decade (6% to 2.8%) and consideration has dropped (12% to 11%) in the latest period as our most loyal customers are aging out and there is a lack of trial among new users.
The Consumer Insight
I go out of my way to take care of the clothing items I love, the ones that allow me to feel like I’m showing up as my best self.
I often feel frustrated when these special items are damaged in the wash process and must be discarded.
Losing a special piece means losing the feeling I get when I’m wearing it. I wish there was something I could do to keep the clothes I love longer.
Campaign: TBD
Objective:
Make Woolite a necessary part of the laundry routine and position it as a relatable brand by highlighting its unique capabilities.
Positioning Woolite that regardless of age or gender, timeless style stays on-trend.
Educating consumers on how to properly take care of their clothes and protect what they love. Creating Product focus for both Woolite Darks Defense and Woolite Damage Defense.






